Frequently Asked Questions (and Real Answers)

FAQs

  • Nope! We’re based in Halifax, but we work with service-based businesses across Nova Scotia (and beyond). If you run a business that offers a service—even if it's not local—we can likely help. Most of our work is remote-friendly.

  • Not at all. Many of our clients can’t afford a full-time marketing hire—and that’s the point. We offer fractional marketing services, so you get access to a full team without the full-time cost.

  • It means you get a team of marketers—strategist, writer, designer, ad expert, etc.—working with you part-time, for less than the cost of hiring one full-time generalist. It’s smart, flexible, and scalable. More here

  • Yes. While many clients hire us as their outsourced marketing department, we also take on project work: websites, ad campaigns, social content, and more. We’ll scope the work based on your goals.

  • Start with a conversation. No pressure, no jargon—just a call to figure out if we’re a fit. You can book a free consult right here: charcoal.marketing/contact

  • No long-term contracts. We work month-to-month for most clients. You’ll always know what we’re doing and what it’s costing. Simple is our thing.

  • Yes, but not the “post for the sake of posting” kind. We focus on purposeful content that reflects your brand and supports your marketing goals—plus we actually plan it out with you.

Ready to fuel the fire?